Raya Holidays
Vacation Packages FAQ
Here are the frequently asked questions about Raya Holidays holiday packages that we often receive.
Contact us online : 010-944 4956
Or send your inquiry through the Vacation Package Booking Form.
| PAYMENT | Pakej Percutian (per individu) |
|---|---|
| Deposit (security) | RM100.00 |
| Next payment | Payment of 30%, 90 days from the date of arrival |
| Next payment | Payment of 50%, 60 days from the date of arrival |
| Full Payment | Full payment, 30 days from date of arrival |
Yes. The return of the deposit will be made within 14 days from the date of cancellation.
Please refer to the table below to see how the deposit/full payment return rate is determined.
| NUMBER OF DAYS FROM THE DATE OF ORDER | < 30 Days | 30 – 45 Days | 45 – 90 Days | > 90 Days |
|---|---|---|---|---|
| Refund of deposit | 0% | 0% | 40% | 60% |
| Refund of payments that have been made | 0% | 0% | 100% | 100% |
Ya. Berikut ialah polisi yang telah ditetapkan dan caj yang akan dikenakan ke atas sebarang pemindaan tarikh atau pertukaran pakej.
| NUMBER OF DAYS BEFORE HOLIDAY DATE | EXCHANGE/AMENDMENT CHARGES (PER INDIVIDUAL) |
|---|---|
| < 45 days | It is not allowed to make any package changes/exchanges |
| 45 – 90 days | RM150 + the difference in package costs |
| > 90 days | RM100 + the difference in package costs |
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